Política de reembolso

1. Subscription Refunds

We offer a 14-day money-back guarantee for new subscriptions. If you are not satisfied with our service within 14 days of your initial subscription, you may request a full refund.

2. How to Request a Refund

To request a refund, please contact our support team at [email protected] with your account details and reason for the refund request.

3. Refund Processing

Refund requests are typically processed within 5-7 business days. Refunds will be issued to the original payment method.

4. Non-Refundable Items

The following are not eligible for refunds:

  • Subscription fees after the 14-day guarantee period
  • One-time setup fees
  • Custom development work
  • Training or consulting services

5. Service Credits

In cases where service interruptions occur, we may offer service credits instead of refunds at our discretion.

6. Cancellation Policy

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

7. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting.

8. Contact Information

For questions about our refund policy, please contact us at [email protected]